Make a Complaint | Prevision Research

Before you start

Use this form if you have a complaint about any research activity carried out by Prevision Research, including research conduct, fieldwork, participant contact, incentives, data handling, confidentiality, client service or subcontractor performance.

Please include as much relevant information as you can. This helps us preserve evidence, investigate the facts and respond clearly. You can also contact us on 01908 278303 or info@previsionresearch.co.uk.

Read our Complaints Handling Procedure (opens in new window)

First contactWe try to resolve matters straight away where possible.

5 business daysInitial reply or acknowledgement.

2 weeksInvestigation response where possible.

4 weeksFinal response wherever practicable.

Your details

You are contacting us as

Name *

Email *

Phone

Organisation / company

Preferred contact method

Project or contact details

Research project name / reference Include project name, reference, sponsor or topic if known.

Sponsor / topic

Date of contact or fieldwork activity

Approximate time

Method of contact / fieldwork

Researcher / interviewer / recruiter involved Name, identity number or description if known.

Invitation, leaflet, email, text, phone number or other contact details received

Complaint details

Brief summary *

Please describe your complaint *

What outcome or remedy are you seeking?

Risk and evidence

Tick any that you think may apply. We will assess and escalate significant risks internally where required.

Personal data breach or confidentiality concern Safeguarding concern Serious misconduct Fraud concern Harassment or discrimination Possible MRS Code or Quality Commitment concern

Attach evidence (optional) Max 10MB. Allowed: PDF, Word, images, text, email, CSV and Excel files.

Your data will be used to handle your complaint and will be managed in accordance with our Privacy Policy.